For emergency calls please reference your itinerary, insurance plan or evacuation plan. To use our evacuation services, you must have developed a plan with Morton Security professionals and emergency contact information is listed in your plan.

Contact Information


Headquarters in Charleston, SC 

Mailing Address: 1964 Ashley River Rd Ste B, Charleston, SC 29407-4782

Main Office: +1 843-573-7781 

Current clients are given a specific communications plan for trips. Emergency contact information is included in that plan on MS Travel. 

Allianz Emergency Assistance Numbers

Within the United States, Canada, Puerto Rico and the U.S. Virgin Islands call toll free:


Outside of the United States, call collect:



How to use the 24 hour hotline assistance

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